20% Extra Credit
03.26.10
In an effort to swallow the astounding number of reviews and orders, we are offering you as much as 20% if you postpone and bank your store credit between 6 months and 1 year.
Simply login to Franklin Goose and click on the links to bank your credit on the account page!
The more you bank, the more you help us. Besides perhaps you can get new products as they become available in the future.
Wonderful idea! When my credits show up I’ll do this
one question. Can you withdraw from ‘the bank’?
how long does it take for the credits to show up?
I am going to be a first time grandma and the new diapers look terrific
If I already submitted an order (most of it is on backorder), can I call and have you cancel it and bank my credit? I feel terrible and would love to wait to use it!
You guys rock! I own or have used tons of these products and am happy to review them. Credits are showing up in my account – thanks again!
You guys seem like a great company. MAny other companies would have ended this offer or shortened based on the number of responses that you have received. I’m sure 50,000 responses was much more than you had anticipated. I love ordering from respectable companies!!!
Already ordered. Even though my products are on backorder, I’m setting them aside for Christmas anyway.
I’m assuming I’ll get an email when they ship. In the meantime, for anyone else that loves getting something for FREE, I have a contest going on on my site for a $25 Walmart gift card. Here is the link: http://www.examiner.com/x-12285-Omaha-StayatHome-Moms-Examiner~y2010m3d8-Online-contest-for-OmahaMomscom-fans-to-win-a-25-Walmart-gift-card–Pass-it-on It ends on April 1st, so hurry and submit your information! 
I have gotten a few of my credits but not all, does it take time for all to credit to my account?
Awesome! I will start writing a few reviews tomorrow.. and I will bank ‘em!! Gotta love an extra 20% off. Thanks!
I wrote several reviews but have yet to see ANY credits and was just wondering if this was a scam? Either way, I’d like to know so I can let my blog readers know…
It’s not a scam. Just give it time. I got a few of my credits today, and I expect more will slowly show up. This is a legitimate company.
It took four days for my credits to show up, and I’m still waiting on I think 5 more. But most of them have been credited. Just be patent, they are just swamped with reviews!
Just wondered if anyone can tell me exactly WHERE you see your credits on the “my account” page. I am so happy to learn about this company and cant wait to order!
can someone please advise where to look for the credits. i have not have any posted and its been several days now.
When you login your credits will show under the “My Account” section. If nothing shows yet, then your reviews have not been accepted. Just be patient. Mine took a few days to get credited.
No prob! I’m so excited to see this company. Your selection is amazing, and I’ve told at least 10 people about you today alone
I’m starting to wonder – I left reviews on Wednesday and Thursday, and still have yet to see even a single credit.
i’m wondering too.. i haven’t seen any credits yet too. i wrote reviews last week. i’m staying positive though! seems like a great company.
They will come, just be patient!
I would gladly bank my credits for later use if I ever get them, this site carries GREAT products!
Is there any way to find out how many reviews you have done? I’ve lost count and I know the credits won’t show up for a while so I’m just wondering if there’s a way to check.
No credits yet. I wrote some reviews last week and nothing has shown up yet. I hope they do and I didn’t screw up! I also like how I can go back and edit my reviews or how the site tells me if I’ve already reviewed and item. This has been fun!
I’ve gotten about half of my credits so far – several came in all at once after waiting four days and now more waiting. I feel pretty confident that it’s just overload on their part because one of my friends did this before the word got out and she recieved all of hers quickly. For now we’ll just keep checking that account page, over & over & over…
Thanks Laura! That does make me feel better I’ll get credit for my hard work!
If we bank our credits, will we get an e-mail reminder after the 6 months or year? I’m afraid I will forget by then!
I did reviews last Tuesday and still have not seen any credit. Where on the account page will they show up?
I did quite a lot of reviews, I believe pretty well and as helpful as I could, I still havn’t seen any credits, I am really excited though, I’ve entered so many giveaways and such hopeing to get some great stuff to try out but hav’t gotten anything yet it always makes me wonder if it’s real or not, but I’m really excited, ther’s so much here that I want to try, and I’m a loyal customer, I always come back if I like the service! Tend to bring friends too lol. Hope to hear back from the management soon so that I know what’s going on, I submitted mine all the last day, since that’s when I found out about it. Don’t know if I can put it off 6 months I might, I know this has got to be hard on them at the moment I hope it all pays off!
I am LOVING the new products… I have a baby due in August and you are making me so excited! There is plenty I want to spend my credits on before baby arrives so I will not be banking them. However, I will be waiting at least a couple months because I am anxious to see all the new stuff you are putting up on the site!
I banked my credits (accidentally), Can I get them un-banked? Please…..
i did my reviews on the 30th and am still waiting on my credits… just wondering how long to wait before starting to get concerned? its going to be a week tomorrow…
I have had several reviews denied and they were legitimate reviews. This is upsetting considering how many reviews I’ve seen approved that seem totally bogus.
How do you know if a review was denied? Do they tell you or did you just realize that you didn’t get credit?
When a review is denied you can see it by clicking the product, click ‘edit review’, and to the far left it will say either ‘pending apporoval’, ‘approved’, or ‘denied’.
I’m a little upset. My kids own many many of your products, toys and clothing! My mother loves your products (as do I and my kids) and she spoils my kids with them. I reviewed most of your products that I have gotten from her and all but 2 of the reviews were denied!!! What?!?! I didn’t make up mumbo jumbo, my reviews are legit, yet they were denied, that is messed up when I see reviews that should clearly have been denied make it through..
Extremely disappointed here..
Electra Quinn.
Thanks Dylan- most of mine outstanding still say pending. Maybe that would help some of the folks still waiting and wondering if they are going to get credit. If you check and your review still says pending then at least you know the wait for credit is because of the backlog.
I received a call from James at franklin goose, and we have resolved this and figured out what the problem was. Very fast customer support, and he was extremely nice and helpful.
Will people be able to use ALL of their credit in a single order? Or are you capping how many credits can be used per purchase?
Electra, I too am very disappointed that many of my reviews that were denied (especially since others that were approved are simply aweful – since when should a review get approved if the person said that it looks cool and they can’t wait to try it?) I am thankful that we were given this opportunity – however, it was well announced up front that FG was doing this promo in place of an expensive advertising campaign. We were essentially being paid for our time – fair enough. But, when we spent our precious time to review items (and completely follow the terms) – yet, every single one of my most recent reviews were denied! I’m disappointed
How did you get someone to call back? I’ve emailed and left messages…no response
Mrs B. I received a message in my e-mail box, I’m pretty sure he responded because of the message I left here on the blog. Give it until tomorrow, I’m sure he will be in contact with you
Oh good (well…not good) – I am not the only one who is having trouble with denied reviews. I had perfectly fine reviews that I left on products such as the pacifier, a baby gate, and sheets. All of them were denied, denied, denied! When I look at other comments on those same products…most don’t even compare. i have left phone messages and emailed on their site several time…no response. Hopefully this is stimulate someone to contact me I would love to get this resolved fairly and quickly!
All of the reviews I’ve checked on of mine are still pending… nothing of mine has gone through yet. I hope that I get credit! I was honest and made sure to only review items I have actually used….. I know this company wants some great reviews, but I agree that many of the approved ones are really ridiculous. lol Like “wow this lookz really great”. Hopefully all the kinks will get worked out soon. I will be banking my credits! (Can’t wait!)
I have had the same problem. Several of my reviews were approved early on, but the reviews I wrote last week were all denied. I own all of the products that I reviewed. I wrote legit reviews, and they were all denied. I am very disappointed in Franklin Goose and will not be using them in the future. I was going to recommend the site to friends and family, but after being treated poorly, I will not be recommending Franklin Goose to anyone.
I’m extremely disappointed as well. The reviews that I wrote early on were approved and then all the reviews after that were denied. When I heard about this offer I was so excited, now I’m not sure about this company at all. It’s like what was the point. I had much better things I could have been doing with my time rather than wasting them making legitimate reviews on products I have tried in the last 5 years only to have them denied. I will not be banking my credits. I will be using them and will not be using Franklin Goose for my baby registry or to buy any other products.
After writing the above concern, I was contacted by FG by telephone this am (well, not sure if it maybe was due to the emails or phone messages). I was told that my denied reviews would be looked at again. This was due to a computer problem that automatically denied reviews that had nearly the same title -for example “I loved this” or “great product” – which my argument was to that there are so many ways to title something in one or two words. It didn’t mean that the reviews were the same. I was told that I could expect a fair resolution within 2 weeks time. I was asked to share this as well. Hoping everything is settled fairly soon
It would be nice for FG to actually address publicly any issues that they have been having rather than for them to build and customers to start getting upset. That would be good customer service.
I’m still waiting on some credits too. I took a lot of time in writing good, honest accounts of products that I’ve used. Having 3 kids and a bit of a baby gadget shopping addiction, I’ve used plenty of the products here. I’m able to see ‘edit your review’ for some products, but the credits aren’t showing up yet. I’m wondering if they just haven’t gotten to some yet? I don’t want to be a pain, because hey… they’re being very generous, but at the same time, I’m a stickler for following through on advertised offers! My favorite online natural store is closing, so I’ve been on the lookout for a new place and was hoping Franklin Goose would be it! Please don’t disappoint, Franklin Goose!
If you want to talk to a reviewer, send a e-mail with your # and they will call you back.Its that simple.
I got my last credits in today! I wrote my last one on the 31st so it took a week to get them in. Hand in there guys it looks like they are almost done! I will probably bank mine because my second one isn’t due for another 6 months. It will be nice to get myself some items after he/she is born. Thanks Franklin Goose for this wonderful promo!
I just got a bunch of reviews denied – actual, real reviews that were thoughtful and detailed. What’s going on?
Thanks for the clarification, Goose! Great customer service call at 7:30 this morning from them!
Are you guys still looking at reviews? I had some that were denied and was hoping you would look at them again.
Thanks so much for the quick reply- and a phone call nonetheless! It’s resfreshing to be treated so well by a company!